Reference

Terms and Conditions That Govern Your hbajeee Account

Before you open an account or make any transaction through hbajeee, these terms set out what we expect from you and what you can expect from us.

Applies to all account activityCovers bKash, Nagad, Rocket transactionsEligibility subject to local lawWe may update terms with noticeYour continued use means acceptance
hbajeee Terms and Conditions That Govern Your hbajeee Account
HOW WE HANDLE POLICY

How hbajeee Manages Terms in Practice

Wallet Verification on Withdrawals

Every withdrawal to bKash, Nagad, or Rocket is matched against the account name on file. We do this to protect your funds and prevent unauthorised transfers out.

Account Security and Access

We use OTP verification at login to confirm it is you accessing the account. If your mobile number changes, you must update it before any wallet transaction can proceed.

Terms Updates and Notice

When we update these terms, we post the revised version on this page and notify you via your registered account notification. Continued use after the notice period signals acceptance.

Requesting Changes or Corrections

If you believe a term has been applied incorrectly to your account, raise it via live chat with your transaction reference. We review and respond in writing through your account message centre.

TERMS CONTACT PATHS

Reach Us About Your Account Terms

Team online

Live Chat

Open live chat directly from your account dashboard. Our team handles terms queries, wallet verification questions, and account holds during active hours.

Email Support

Send detailed terms or eligibility questions to our support address. Attach your account reference so we can match your query to the right wallet record quickly.

Account Help Centre

The Help Centre inside your account covers common terms questions — from bKash Deposit references to how we handle account disputes and withdrawal holds.

Common Questions About These Terms

Yes. All wallet activity — bKash deposits, Nagad transfers, Rocket payments — falls under these terms. Wallet ownership is verified before any withdrawal is processed to your account.

Access depends on your local law and eligible region. Where Bangladeshi regulations restrict certain features, those rules take precedence. We apply regional restrictions without advance notice.

We may suspend or permanently close your account. Any balance linked to a confirmed breach may be withheld pending review. You can appeal through our account support channel with your reference number.

We post the updated version on this page and send a notification to your registered account inbox. The date at the top of the page always reflects the most recent revision we have made.

No. Your account is registered to you alone. Sharing access or allowing a third party to transact on your behalf is a direct breach of these terms and may lead to account suspension.

Contact us via live chat or email with your account ID and transaction reference. We review disputes in writing and respond through your account message centre within a reasonable period.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.