Reference

How We Look After Your Account Data

hbajeee keeps a short, practical record of your account — your mobile number, the wallet reference on each credit, and the games you open — and nothing past what running that account needs.

Mobile number onlybKash referencesNagad referencesCookie choicesDeletion requests
hbajeee How We Look After Your Account Data
HOW DATA MOVES

Cookies, Logins And Record Keeping

Our login runs on a one-time code sent to the mobile number you registered, so the same SIM that receives your bKash alerts is the one that proves it is you. Session cookies keep you signed in on that handset until you log out or clear the browser. Transaction records stay for the period local rules set, then come out of the system. Anything else you want changed goes through the ticket desk, and you can ask for a copy of your record at any point.

One-Time Code Login

Access is tied to a code sent to your registered SIM. There is no password to reuse on other sites, and nobody on the desk will ask you to read that code back to them.

Cookies We Set

Session cookies keep you signed in, while a preference cookie remembers your language and screen choices. Clearing browser data signs you out on that device, which you should do on a shared handset.

Record Retention

Game logs and wallet entries stay while the account is open, then for the retention period local rules apply to transaction data. Once that window closes, the record leaves our system.

Corrections And Copies

Ask for a copy of what we hold, or point out a wrong number on your profile. The ticket desk answers in writing, so you keep the reply for your own records.

POLICY HELP DESK

Where To Send A Privacy Request

Write to us from the mobile number on your account, so the desk can match the request without asking you for a second round of proof. Privacy requests land with our Bangladesh support team and each one is logged under a ticket number you can quote back later. Say plainly what you want — a copy of your record, a correction, or full account closure. If the request touches a payment, keep the bKash or Nagad reference nearby.

In-Account Ticket Open your account wallet, tap help and choose the privacy request form. It asks for your mobile number and what you want changed, then routes straight to the same Bangladesh desk that answers payment queries.
Payment-Linked Requests If the question is about a bKash, Nagad or Rocket transfer record, paste the reference into the ticket. That lets us pull the matching entry without putting you through a second round of proof.
Written Follow-Up Every request gets a ticket number on the first written reply. Quote it when you write again, so the desk follows the same thread instead of starting fresh and asking the same questions twice.

Privacy Questions You Send Us

Most privacy questions we get come down to a small set of things: what we store, who gets to see it, and how you get it removed. Sports bets on cricket, slot sessions and live table play all sit under the same set of rules. The messages below are the ones we answer most, in plain words. If your case is not covered, file a ticket from your account wallet and the desk takes it from there.

Your mobile number, the name registered to it, transfer references from bKash, Nagad or Rocket, and a log of the games you open. We do not store wallet PINs or card numbers.

Yes. File a ticket from your account and ask for a copy of your record. We reply in writing to the number on file, listing the profile and transaction entries we hold.

Send a ticket with the correct detail. If the mobile number itself changes, we verify the new SIM with a one-time code before switching it, so nobody else can move your account.

Matching a payment needs the wallet operator to confirm the transfer reference. Beyond that, we share records only where Bangladesh law compels it, and we tell you when we are allowed to.

The profile goes inactive and we remove what we no longer need. Transaction records stay for the retention period local rules set, then go. You can ask us to confirm deletion in writing.

Yes. Using the service depends on your local law and eligible regions. If you move or travel, tell us, because the rules covering your account may change with your location.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.